Privacy Statement

Last updated: August 29, 2026

Wichard Assessment & Development handles personal data with care and confidentiality. This Privacy Statement explains what personal data we process, why we process it, with whom data may be shared, how long we retain data, and what rights you have.

This Privacy Statement applies to the use of our website, inquiries submitted to us, and the services provided by Wichard Assessment & Development, including psychological assessments and evaluations, psychological support and coaching, interim behavioral specialist services, training programs, team building, presentations, and professional consulting.

1. Who Is Responsible for Your Personal Data?

Wichard Assessment & Development is based in Curaçao and registered with the Curaçao Chamber of Commerce under number 147741.

The practice is led by Sandra Wichard, Psychologist NIP/CIP.

For questions or requests concerning personal data, please contact:

Wichard Assessment & Development
Curaçao
Chamber of Commerce number: 147741
Email: info@swpsy.com
Phone: +599 9 686 1130

When submitting a request by email, please use Privacy Request as the subject line whenever possible.

2. When Does This Privacy Statement Apply?

This Privacy Statement applies, among other situations, when you:

• visit our website;

• contact us by phone, email, or through the contact form;

• request a proposal or information;

• are a client, participant, candidate, individual client, or another person involved in an engagement;

• participate in an assessment, evaluation, guidance program, coaching program, training program, presentation, or team-building activity; or

• work with us as a business contact, collaborative partner, or vendor.

When a psychological evaluation or assessment is performed on behalf of an organization, both Wichard Assessment & Development and the relevant client organization may have responsibilities regarding the processing of personal data. Before the evaluation, where applicable, the individual will be informed who the client is, what the purpose of the evaluation is, what information will be collected, and to whom the results will be reported.

If additional privacy information or arrangements apply to a specific engagement, the individual concerned will receive them with the engagement confirmation, invitation, or at the start of the professional relationship.

3. What Personal Data Do We Process?

The personal data we process depends on the nature of your contact with us and the engagement.

Website and Contact Information

We may process the following data:

• name;

• email address;

• phone number;

• organization name and job title;

• the contents of an inquiry;

• information you provide in correspondence; and

• the date, time, and method of contact.

Do not use the general contact form to submit detailed medical, psychological, judicial, or other sensitive information. If necessary, such information may be shared through a separately agreed and more secure method.

Data Concerning Clients and Business Contacts

In connection with proposals and agreements, we may process:

• name and business contact information;

• job title and organization;

• billing and payment information;

• information about the engagement and the services requested; and

• correspondence, arrangements, and engagement confirmations.

Data Concerning Assessments and Psychological Evaluations

Depending on the purpose and nature of the evaluation, we may process:

• identification and contact information;

• information about education, work experience, position, and professional context;

• responses to questionnaires and psychological tests;

• test results and raw test data;

• information obtained through interviews, observations, and practical exercises;

• information provided by the client or other authorized sources;

• psychological findings, conclusions, and recommendations; and

• reports and relevant correspondence.

We process only data that is necessary and relevant to the referral question.

Data Concerning Psychological Support and Coaching

Depending on the individual's needs, we may process:

• identification and contact information;

• appointment and program information;

• information about the personal or professional matter for which support is requested;

• relevant information about functioning, stress, communication, emotions, or development;

• session notes, progress information, and professional notes; and

• billing and payment information.

Data Concerning Training Programs, Team Building, and Presentations

We may process:

• name, job title, and organization;

• contact information;

• participation and attendance information;

• learning objectives, evaluations, and practical preferences;

• billing information; and

• photographs or other visual materials, but only where an appropriate legal basis exists and clear information or consent has been provided.

4. Special and Sensitive Personal Data

In providing psychological services, it may be necessary to process data concerning an individual's health, psychological functioning, personal circumstances, or involvement in a judicial context.

Such data is processed only where doing so is necessary and lawful for the professional engagement, evaluation, guidance, or compliance with a legal or professional obligation.

Wichard Assessment & Development does not process more sensitive information than necessary. Additional security measures, restricted access, and professional confidentiality obligations apply to this data.

5. For What Purposes Do We Use Personal Data?

We process personal data for the following purposes:

• responding to questions and inquiries;

• preparing proposals and engagement confirmations;

• scheduling and performing appointments and engagements;

• conducting psychological assessments and evaluations;

• preparing and discussing professional reports and recommendations;

• providing psychological support and coaching;

• delivering training programs, team-building activities, presentations, and consulting services;

• maintaining contact with clients, individual clients, candidates, participants, and collaborative partners;

• quality assurance, peer consultation, and professional accountability, with data anonymized whenever possible;

• handling questions, complaints, and disputes;

• invoicing, accounting, and other administrative obligations;

• maintaining the security and proper operation of our website and digital systems; and

• complying with applicable laws, regulations, and professional standards.

Personal data is not sold. Contact information and professional case-file data are not used for commercial mailings or advertising without a separate legal basis.

6. On What Legal Bases Do We Process Personal Data?

Depending on the circumstances, we process personal data because:

• processing is necessary to enter into or perform an agreement;

• processing is necessary to take steps at the individual's request before entering into an agreement, such as responding to a request for a proposal;

• we must comply with a legal or administrative obligation;

• the individual has given consent, where consent is required;

• processing is necessary for a legitimate professional or organizational interest, taking into account the individual's interests and privacy;

• processing is necessary for the proper and careful provision of psychological or professional services; or

• in exceptional circumstances, processing is necessary to protect vital interests or to establish, exercise, or support a legal claim.

Where consent is the legal basis, that consent may be withdrawn. Withdrawal does not have retroactive effect and does not make any prior lawful processing unlawful.

7. From Whom Do We Receive Personal Data?

Personal data is generally received directly from the individual concerned.

Depending on the engagement, data may also be obtained from:

• a client organization or employer;

• an authorized government or judicial authority;

• a referring party or another professional involved;

• a legal representative;

• other individuals who provide information with the individual's knowledge or consent, or on another valid legal basis; and

• public sources, where consulting them is necessary and appropriate for the engagement.

When data is not obtained directly from the individual concerned, that individual will be informed to the extent possible and required.

8. With Whom Do We Share Personal Data?

Personal data is shared only when doing so is necessary and lawful.

Depending on the circumstances, data may be shared with:

• the client organization, solely for the agreed purpose and with due regard for the rights of the individual concerned;

• carefully selected test providers or digital assessment platforms;

• professionals who contribute to an engagement under the responsibility of Wichard Assessment & Development;

• providers of website hosting, contact forms, email, cloud storage, video conferencing, customer relationship management, administrative services, and IT security;

• an accountant, bookkeeper, insurer, or legal advisor, where necessary;

• authorized government agencies where disclosure is legally required or otherwise lawfully necessary; and

• other parties with the individual's specific consent.

Professionals and service providers are given access only to the data they need to perform their work. Where appropriate, agreements are made regarding confidentiality, security, and data processing.

9. Psychological Reports

Before a psychological evaluation begins, the following will be explained:

• the purpose and referral question of the evaluation;

• the client;

• the evaluation method;

• the intended recipient of the report;

• how information and results will be communicated; and

• the rights of the person being evaluated.

To the extent required by applicable law, the engagement, and professional rules, the person being evaluated will have an opportunity to review the report before it is provided to an external client.

Demonstrable factual inaccuracies may be corrected. Professional findings, interpretations, and conclusions fall within the psychologist's own professional responsibility and need not be changed solely at the individual's request.

A report will be shared only with the agreed recipient or recipients, unless a legal obligation or another valid legal basis requires or permits disclosure.

10. How Do We Protect Personal Data?

Wichard Assessment & Development takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access, accidental alteration, and unlawful disclosure.

Depending on the nature of the data, these measures include:

• restricting access to individuals who need the data;

• secure accounts and strong passwords;

• two-factor authentication where available;

• securing and encrypting devices and connections where appropriate;

• carefully selecting digital service providers;

• secure storage and backups;

• separating general contact information from confidential case-file information whenever possible;

• confidentiality and nondisclosure arrangements; and

• periodic review of access rights and security measures.

Although all appropriate precautions are taken, no digital system can guarantee absolute security.

11. How Long Do We Retain Personal Data?

Personal data is not retained longer than necessary for the purpose for which it was collected, unless a legal, contractual, or professional retention obligation requires a longer period.

As a general rule, the following retention periods and criteria apply:

• General inquiries that do not result in an engagement: no more than two years after the last substantive contact.

• Proposals that do not result in an engagement: no more than two years after the last contact, unless longer retention is necessary because of a dispute or another legitimate reason.

• Contracts, invoices, and business records: generally ten years, in accordance with Curaçao recordkeeping requirements.

• Professional files, test data, and reports: for the period appropriate to the nature and purpose of the professional relationship and the applicable legal and professional standards.

• Where no specific statutory retention period applies: at least one year after the professional relationship ends, or longer where necessary for the purpose for which the file was created.

• Files subject to a longer statutory retention period: for the applicable statutory period.

• Complaint and dispute information: for as long as necessary to handle the complaint, account for professional conduct, and address any legal claims.

• Website and cookie data: in accordance with the configured cookie duration, the selected preferences, and the necessary technical retention periods applied by the relevant service provider.

After the retention period expires, data will be deleted, destroyed, or anonymized so that it can no longer be linked to an identifiable individual.

12. What Rights Do You Have?

To the extent permitted by applicable law, you may request:

• information about the processing of your personal data;

• access to the personal data we process about you;

• a copy of that data;

• correction of inaccurate factual data;

• completion of incomplete data;

• deletion or destruction of data;

• restriction of processing;

• objection to processing;

• withdrawal of consent previously provided; and

• transfer of data, where an applicable legal framework provides that right.

Certain rights may be restricted by a legal retention obligation, the rights of others, the psychologist's professional responsibility, the need to maintain an accurate and complete professional file, or a legitimate interest in legal accountability.

Send your request to info@swpsy.com with Privacy Request in the subject line. To prevent misuse, we may ask for additional information to verify your identity in an appropriate and minimally burdensome manner.

Requests will generally be answered within four weeks. If more time is required, or if a request cannot be fulfilled in whole or in part, you will receive an explanation.

13. Automated Decision-Making

Wichard Assessment & Development does not make decisions that produce legal or similarly significant effects based solely on automated processing.

Digital tests, scores, and assessment instruments may form part of a psychological evaluation. Their assessment, interpretation, integration, and reporting are performed under the psychologist's professional responsibility.

The Decision Accountability Framework is also a professional decision-support framework and is not an automated decision-making system.

14. Website and Cookies

The website uses cookies and similar technologies.

Strictly necessary cookies are required for the website's operation, security, and basic functionality. Other cookies, such as functional or performance cookies, are used only in accordance with the choices presented in the cookie banner.

You can review or change your cookie preferences through the Cookies link at the bottom of the website.

The website is provided through Webnode. When you visit the website, technical data may be processed, including:

• IP address;

• browser type;

• device information;

• date and time of the visit;

• pages visited;

• technical error and security data; and

• cookie preferences.

If additional analytics tools, external forms, videos, maps, or marketing services are added in the future, this Privacy Statement will be updated as necessary.

15. External Websites and Social Media

The website may contain links to external websites or social media platforms. When you click such a link, the privacy policy of the relevant external party applies.

Wichard Assessment & Development is not responsible for how external parties process personal data. We recommend reviewing the privacy statement of the relevant party.

16. Minors and Legal Representation

When personal data concerning a minor or a person who cannot independently provide legally valid consent is processed, the applicable rules concerning consent, parental authority, guardianship, and representation will be observed.

The identity and authority of a parent, guardian, or other legal representative may be verified where necessary for the proper performance of the engagement.

17. Security Incidents

If a security incident occurs despite the measures taken, Wichard Assessment & Development will investigate the incident and take appropriate steps to limit its consequences.

Where required under applicable rules, the supervisory authority and affected individuals will be notified.

18. Complaints

Do you have a question or complaint about the processing of your personal data? Please contact us first at info@swpsy.com. We will endeavor to address your question or complaint carefully and promptly.

You may also submit a request or complaint to the Curaçao Data Protection Board (College Bescherming Persoonsgegevens Curaçao).

A privacy complaint is separate from any other professional complaint or disciplinary procedure that may apply to the Services.

19. Changes to This Privacy Statement

This Privacy Statement may be amended when our services, practices, digital systems, or applicable regulations change.

The most current version will always be published at:

www.swpsy.com/privacyverklaring/

In the event of material changes, affected individuals may be informed separately where reasonably necessary.